Returns & Exchanges
At Kakushin, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return policy on all unused items in their original packaging. Whether you are refining your kitchen or upgrading your living space, our goal is to ensure a seamless experience from purchase to return.
Initiate Your Request
Log into your Kakushin account or use our guest portal to enter your order number and email address to start the return process.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all tags, manuals, and protective inserts are included to maintain product integrity.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing